Terms and Conditions
Clients will be charged for a session where cancellation or the rescheduling of a session is not made at least 24 hours before the start of the class.
Clients that book online must sign in at the reception at least 10 minutes before the class start time. Failure to do this may result in the client not being admitted into the class, or your place may be given away.
Clients who turn up late to a class will not be able to enter the studio and will be classed as a No Show. Refunds and transfers are not available for No Show Clients.
Sessions are booked on a first-come-first-served basis.
Teachers occasionally change at short notice; no refunds or exchanges will be given if there is a cover teacher, and the 24-hour cancellation rule still applies.
Deposits for retreats are non-refundable and cannot be changed to another retreat.
You may temporarily freeze your introductory offer, monthly pass, 10 class pass, three-month offer or annual membership for the following reasons only. You will be required to produce a proof which is satisfactory to us of any of these reasons that you are relying on to freeze your membership. You can freeze this for up to a maximum of 12 months.
All passes including introductory offer, monthly pass, 10 class pass, three-month offer, annual membership or any Sales passes are not eligible for refund or transfer, except for medical reasons with doctor’s certificate.
Please be aware that we will not extend or change the dates of an introductory offer, monthly pass, 10 class pass, three-month offer or annual membership passes for a holiday or Bank Holidays.
Please be aware that the class timetable and instructors may change. Amendments will be on mindbody (our online booking system).
We are closed for a short period over Christmas and new year and also on bank holidays. Dates cannot be amended or frozen.
When you sign up to become a member of Eden Hot Yoga, you need to actively opt-in to receive our newsletter and promotions. You may opt-out at any time by unsubscribing to any of the emails you receive. Should you wish for your contact details to be permanently deleted from our system, please contact Mindbody directly.
Promotion and passes cannot be used in conjunction with any other offer.Cannot be frozen or amended.
10% Discounts apply to drop-ins only, and can not be used in conjunction with any other offer. Proof of a valid NUS and NHS identification must be presented upon purchase.
Deposits for retreats are not refundable and cannot be changed to another retreat.
Gift Vouchers are non-refundable.
Sales Pass - All sales passes are subject to availability. They cannot be extended, frozen or amended. Eden Hot yoga has the right to remove or change the pass without notice. Any sale pass cannot be used to purchase any workshops or masterclasses.
Love Your Yoga Sale pass is valid from 1st February 2020 and expires 25th April 2020.
The £40 monthly membership is only valid at the Eden Hot Yoga Stafford studio and is not valid at any other studio.
Any client participating in our Online Yoga classes are confirming that they are fit and well and have no medical conditions that could impact their practice in any way. By participating I confirm that I am voluntarily engaging in a suitable level of exercise given my knowledge of my health and taking into account any medical advice I have received.